Tag Archives: Delta Air Lines

Delta Cancels Dreamliner Order

Georgia-based Delta Air Lines has cancelled its order for 18 787 Dreamliners after reaching an agreement with Boeing.  The SkyTeam carrier inherited the deal in 2008 as part of its merger with Northwest Airlines.

“Delta is one of the world’s largest operators of Boeing aircraft and our valued partnership with Boeing will remain strong as we safely and comfortably serve our customers across the world every day,” said Greg May, Senior Vice President – Supply Chain Management and Fleet.  “This business decision is consistent with Delta’s fleet strategy to prudently address our widebody aircraft needs.”

The carrier confirmed its two other outstanding orders with Boeing, covering a total of 120 737-900ERs, remain unaffected.

Carriers Co-locate at Heathrow

SkyTeam alliance member Delta Air Lines will operate exclusively from London/Heathrow’s Terminal 3 from September 14.

The carrier will transfer its Atlanta, Detroit, Minneapolis, Salt Lake City and Philadelphia flights from Terminal 4 to join the New York-JFK, Boston and Seattle rotations already operating from Terminal 3, alongside its partner Virgin Atlantic.

Nat Pieper, Delta’s Senior Vice President – Europe, Middle East and Africa said; “Our joint venture with Virgin Atlantic is all about making it easy for our customers to connect between our airlines and having all our Heathrow services under one roof is crucial to delivering a synchronised and more convenient services.”

In total, Delta will operate 11 daily flights to eight US cities nonstop from Terminal 3.  The two carriers’ summer schedule includes up to 40 daily nonstop flights between North America and the UK, of which, 28 operate to and from Heathrow.

Erik Varwijk, Executive Vice President, Commercial, for Virgin Atlantic added: “We are looking forward to our joint venture partner, Delta, joining us in Terminal 3.  Once the switch goes ahead, our customers can enjoy an even more seamless experience flying from or through London.”

Delta Disruption

Delta Air Lines is resuming regular services after a power outage at the carrier’s Atlanta, Georgia base led to wholesale disruptions across its domestic and international network.

The airline was forced to cancel around 1,000 flights on Monday, August 8 after an outage during the early hours crippled its computer systems.

Delta CEO Ed Bastian apologised for the delays, saying the carrier was “working around the clock to restore our system capability.”  He added: “As I’m sure you can appreciate, it’s an all hands on deck effort.  We lost power about 2:30 this morning, which caused us to implement the ground stop that we put in place at 5am.”

Disruptions continued yesterday, with Delta axing a further 775 flights as it worked to re-establish normal operations.  It also relocated reservations personnel from its corporate headquarters in Atlanta to its Hartsfield-Jackson hub to assist ground handling agents, and activated its Atlanta Peach Corps, a team of Delta volunteers who regularly support the Airport Customer Service team during peak travel days and in response to bad weather events.

Delta has offered compensation to affected passengers and has introduced system-wide travel waivers for those wishing to re-book flights.  The carrier confirmed it is expecting a further 90 cancellations on August 10, but is optimistic that operations will return to normal later in the day.

Delta Continues Spending Spree

Following its announcement that it is purchasing up to 125 Bombardier CS100s, Atlanta-based Delta Air Lines has also signed for 37 Airbus A321ceos.  This latest contract, valued at $4.25 billion, is the carrier’s third such deal for the type in the last three years, and brings its total firm orders for the A321ceo to 82.

Ed Bastian, Delta’s incoming CEO said: “The Airbus A320 family of aircraft continues to be a cost-efficient, reliable and customer-pleasing mainstay of our narrowbody fleet.  The order for the A321 is an opportunistic fleet move that enables us to produce strong returns and cost-effectively accelerate the retirement of our 166-strong McDonnell Douglas MD-88 fleet in a capital efficient manner.”

The first of Delta’s A321s was delivered in March, with a large proportion of the outstanding order expected to come from the Airbus US Manufacturing Facility in Mobile, Alabama.  As at the end of March, Delta was flying a fleet of 165 Airbus aircraft including 127 A320 Family jets and 38 A330s.  In addition to its outstanding single-aisle orders the airline has a backlog of five A330-300s, 25 A330-900s and 25 A350 XWB aircraft.

Delta Boost for C Series

Delta Air Lines has delivered a major boost to Canadian manufacturer Bombardier after signing a firm order for 75 CS100s.  The deal, valued at $5.6 billion at list prices, also includes a further 50 purchase options and is the largest commitment for the type to date.

Announcing the order on April 28, Delta’s incoming CEO Ed Bastian said: “As we reshape our fleet for the future, the innovative on-board experience of the C Series is a perfect complement for the top-notch service provided every day by Delta people.” He continued: “These new aircraft are a solid investment, allowing us to take advantage of superior operating economics, network flexibility and best-in-class fuel performance.”

Fred Cromer, President, Bombardier Commercial Aircraft added: “Welcoming Delta Air Lines to the C Series family of operators is a watershed moment for our game-changing aircraft. As an industry leader, Delta consistently ranks first with customers, business leaders and its peers – a benchmark for operational performance.


“This order is a resounding endorsement of the CS100 aircraft performance and its exceptionally low operating costs. In addition, its widest aisle, widest seats and largest bins in its class will be attractive features for Delta’s passengers.”

Bombardier is yet to confirm the delivery schedule, though it is understood the US carrier will have the option to convert at least some of its order to the larger CS300.

Crucially, the Delta deal, coupled with the Air Canada commitment from early this year, extends Bombardier’s C Series order book above the company’s target of 300 orders before the type enters commercial service with Swiss International Air Lines this July. It also extends the production backlog beyond 2020, when the manufacturer predicts it will break even on the C Series programme.